PerYourHealth Account Number

What Is the Account Number on a PerYourHealth Bill?

Your Account Number, sometimes called Guarantor Number, Patient Account Number, or Account #, is a unique number given to you by your HCA Healthcare facility or Parallon-managed provider for billing purposes.

This number identifies your billing record. It is different from your clinical medical record number and your PerYourHealth ID.

When will you need your account number?

• You’ll need it as a billing reference when you call the billing office.
• Some online portals may ask for your account number when you use guest pay.
• You’ll need your account number if you want to dispute charges or ask for an itemised bill.
• It also identifies you when you contact HCA Patient Financial Services.

Account Number vs PerYourHealth ID — Clear Comparison

	Account Number	PerYourHealth ID
Purpose	Identifies you in the billing system	Accesses the payment portal
Format	Usually 8–12 digits, numbers only	May include special characters (asterisks)
Unique?	✅ Yes — unique per patient	✅ Yes — unique per patient
Where on statement	Near patient name/balance section	Near payment instructions/portal URL
Used for	Billing reference, dispute resolution	Portal login and guest pay

Important: Many patients mix up these two numbers. Use your PerYourHealth ID (which includes special characters) to log in to the portal. The Account Number is your billing reference and is needed when you contact the billing office.

Where Exactly to Find Your Account Number

Location 1: Patient information section (most common)

Look near the top of your statement, where your name and address are listed. This area is usually labelled as “Account Number,” “Account #,” or “Patient Account.”

Location 2: Near the balance due

On some HCA/Parallon statements, the Account Number is shown right next to the “Amount Due” or “Total Balance” figure.

Location 3: Top right corner

In standard billing formats, account details like the Account Number are often found in a clearly marked box at the top right of the statement.

Location 4: Tear-off payment coupon

If your statement has a detachable coupon at the bottom, your Account Number may be listed there next to the balance due.

What it looks like

• Length: Most account numbers are 8 to 12 digits long.
• Format: Account numbers use only numbers, without any special characters. This is different from a PerYourHealth ID.
• Label: You might see it called Account Number, Acct #, Guarantor Number, or Patient Account Number.

Account Number Labels by Provider Type

HCA and Parallon-managed facilities sometimes use different names for the same number:

Label on Statement	Same as Account Number?
Account Number	✅ Yes
Account #	✅ Yes
Patient Account Number	✅ Yes
Guarantor Number	✅ Yes
Guarantor Account	✅ Yes
Visit Number	Sometimes — identifies a specific visit; may differ per visit
PerYourHealth ID	❌ No — completely different (portal access ID)
Medical Record Number	❌ No — clinical record, not billing

What If You Can’t Find Your Account Number?

Step 1: Review every section of your statement carefully
Look for your account number near your name, by the balance due, or in the top right corner. These are the most common places.

Step 2: Check previous bills from the same facility
Your account number does not change between bills from the same HCA facility. If you have an older statement, check it too.

Step 3: Call HCA/provider billing office
The billing office can give you your account number over the phone once they confirm your name, date of birth, and date of service.

Step 4: Try the portal with what you have
Some PerYourHealth portals let you log in with just your PerYourHealth ID and date of birth. Try Guest Pay if you don’t have your account number.

Common Problems — Fixed

“The Account Number isn’t working on the portal”
To log in to the portal, use your PerYourHealth ID, which includes special characters. The Account Number is only for billing reference. For more help, see the PerYourHealth ID Guide.

“I have two numbers and don’t know which Account Number is vs PerYourHealth ID”
Look for special characters. The number with an asterisk (*) or another symbol is your PerYourHealth ID. The plain number next to your name is your Account Number.

“My Account Number has letters”
Some HCA facilities use account numbers with both letters and numbers. When you contact the billing office, enter the number exactly as it appears.

Frequently Asked Questions

Change Log

Date	Update
09-18-2026	Published: Account Number locations have been checked and confirmed on all HCA billing statement formats.

Verified by Amala

Last verified: 09-18-2026 · Contact Amala →

More PerYourHealth Guides:

• PayMyDoctor – Complete Patient Guide 2026
• PerYourHealth Guest Payment
• PerYourHealth Account Number
• PerYourHealth ID
• PerYourHealth Login
• PerYourHealth – Complete Patient Guide 2026
• Who Is Veradigm?
• PayMyDoctor Forgot Username
• PayMyDoctor Bill
• PayMyDoctor Statement
• PayMyDoctor Login
• PayMyDoctor Payment: How To Make It
• PayMyDoctor Account Number
• PayMyDoctor Forgot Password
• PayMyDoctor Guest Payment