The PerYourHealth ID is the most confusing part of the portal — here’s exactly what it is, its unique format including special characters, and where to find it on your billing statement.
- What it is: Your unique identifier to access PerYourHealth portal
- Format: May include special characters like asterisks — example: 1234*5678910
- Where to find it: On your billing statement in the payment instructions section
- Critical: Enter the FULL ID including all special characters — never remove them
- Not the same as: Your Account Number or Medical Record Number
4 Minutes
09-17-2026
Amala
What Is a PerYourHealth ID?
Your PerYourHealth ID is a special number linked to your billing account. You can find it on your billing statement from your healthcare provider, and you’ll need it to use the PerYourHealth payment portal.
PayMyDoctor uses both a Practice ID and an Account Number, but PerYourHealth only needs one combined ID for portal access. This ID is unique to you and is different for each patient.
Key characteristic that surprises most patients:
Your PerYourHealth ID might have special characters, usually an asterisk (*). This is on purpose and required. If you leave out the asterisk, you’ll get an “invalid ID” error, even if the rest of the number looks right.
Example ID formats:
- 1234*5678910 (includes asterisk, most common format).
- 12345678910 (numeric only, used by some providers).
- A1234*56789 (alphanumeric with asterisk, less common).
Always enter your ID exactly as it appears on your statement, matching every character.
Where to Find Your PerYourHealth ID
Your PerYourHealth ID appears on your healthcare provider’s billing statement. It may be in several locations:
Location 1: Payment Instructions Section
The most common place to find your PerYourHealth ID is in a dedicated section on your statement that explains how to pay online. Here, the ID is clearly labelled and shown next to the www.peryourhealth.com website address.
Location 2: Top of Statement
In some billing formats, your PerYourHealth ID is listed near the top of the statement, next to your name and account information.
Location 3: Remittance Coupon
If your statement has a tear-off payment coupon at the bottom, your PerYourHealth ID might be printed there.
Location 4: Billing Email
If you received your statement by email, look for your PerYourHealth ID either in the email itself or in the attached PDF statement.
What it looks like:
- Look for a label such as “PerYourHealth ID,” “Patient ID,” or “Portal ID”.
- This ID is usually 10 to 12 characters long.
- It often includes an asterisk or another special character.
- You will find it near payment instructions that mention www.peryourhealth.com.
Why the Special Character Is Required
The asterisk or other special character in your PerYourHealth ID is there for security. It helps make your ID harder to guess. This is not a formatting mark or a printing mistake.
The most common PerYourHealth error:
If you enter 12345678910 instead of 1234*5678910, leaving out the asterisk, you will get an “invalid ID” error. The system doesn’t give a specific message explaining this mistake.
To fix this, check your statement closely and enter every character, including special symbols, exactly as they appear.
PerYourHealth ID vs Account Number — Key Difference
| PerYourHealth ID | Account Number | |
|---|---|---|
| Purpose | Accesses the payment portal | Identifies your billing account |
| May include special characters | ✅ Yes — asterisks are common | ❌ Usually numbers only |
| Same for all patients? | ❌ No — unique per patient | ❌ No — unique per patient |
| Where on statement | Payment instructions section | Near your name/balance |
| Used for | Portal login and guest pay | Billing reference only |
What If You Can’t Find Your PerYourHealth ID?
Step 1: Check every section of your statement
Find the URL www.peryourhealth.com on your statement. Your PerYourHealth ID is usually printed close to it and clearly labelled.
Step 2: Check your billing email
If your provider sent you a digital statement or payment reminder by email, your PerYourHealth ID might be in the email itself or in the attached statement PDF.
Step 3: Call your provider’s billing office
You can call your provider’s billing office, and they can give you your PerYourHealth ID over the phone once they confirm your identity. This is usually the fastest and most reliable way.
Step 4: Try Guest Pay with alternative verification
Some PerYourHealth provider portals let you verify your identity with your account number, date of birth, and ZIP code instead of your full PerYourHealth ID. Try using Guest Pay to see if this option is available for your provider.
Common PerYourHealth ID Problems — Fixed
“Invalid ID” error despite entering correct numbers
You might be missing a special character. Check your statement for any asterisks, hyphens, or other symbols in the ID and enter them exactly as shown.
“ID not found in system”
- Make sure you are on www.peryourhealth.com and not a different or fake website.
- Check that you are using your most recent billing statement. Older statements might have outdated IDs.
- If you are unsure, call your provider’s billing office to confirm your current ID.
“My ID is very short — seems wrong”
Some providers use shorter IDs. Just enter whatever is printed on your statement. Short IDs are valid.
“My ID has letters in it”
Some providers use IDs with both letters and numbers. Enter the full ID, including all letters and special characters, exactly as it appears.
Frequently Asked Questions
No, your medical record number is used in your provider’s clinical system. Your PerYourHealth ID is only for the billing portal and can be completely different.
Usually, your PerYourHealth ID will stay the same for all bills from the same provider. If your provider changes their billing system, you might get a new ID. Be sure to use the most recent statement.
Yes, you should keep it confidential. When combined with your date of birth and ZIP code, it can be used to access your billing account and payment options.
If your portal supports it, you may be able to verify your account as a guest. If you still cannot find your PerYourHealth ID, please contact your provider’s billing office for help.
Change Log
| Date | Update |
|---|---|
| 09-17-2026 | Published. The PerYourHealth ID format has been checked and matches the 2026 portal requirements. |
| 09-17-2026 | The special character requirement has been confirmed, and the asterisk format is now documented. |
Verified by Amala
Amala personally verified the PerYourHealth ID format and entry process using real 2026 billing statements.
Last verified: 09-17-2026
Questions? Contact Amala →
More PerYourHealth Guides:
- ← PerYourHealth Complete Guide
- PerYourHealth Login →
- Account Number Guide →
- Guest Payment →